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Company Profile
Contents
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Outline
of Documented Quality System Operation
of Documented Quality System Standards
and reference guides used in the course of this work Company
Outline & Market To
provide a quality drawing office service to engineering companies. Customers
fall into two categories. A)
Small
companies without CAD operator(s). Engineering controls by final clients
are increasingly asking for CAD drawings for proposals and/or as built
records. Normally, company’s employing 4 to 12 personnel cannot justify
the employment of a full time Draughtsman. B)
Companies
with over 12 / 15 staff may employ 1 / 2 or more CAD Technicians. However,
because of non uniform rate of order intake they often need an over spill
capacity to cope with the production of drawings. The
market I am working for falls into either of the above categories. Outline
of Documented Quality System The
system is designed to keep a traceable record of all telephone calls,
faxes, messages, e- mails, orders, order acknowledgements, quotes,
correspondence, and records of meetings in relation to any contract which
Park Engineering has been involved in. These records to be kept in a
neat, logical and in chronological order so that an outsider could
understand them and carry on with the business. Operation
of Documented Quality System Each enquiry
received is given a Quotation number. The quotations are sent out in a
standard format with the following information
A)
Quotation
number. B)
Date. C)
Client:
name, address and contact name. D)
Description
of services offered. E)
Fixed
Price. F)
Payment
Terms. G)
Note of any
special terms or conditions. (if applicable) H)
Standard
terms and conditions. An
up to date quotation register (spreadsheet) exists which allows the quick
finding of any previously sent quotes. Once an order is confirmed the
quote is given a job. No. (It is understood that some clients do not
always supply order nos. In an instance of this nature the client will be
faxed (sent) a confirmation of conversation with all the order
information.) The job no. is the same as the
Invoice No., which is used at the end of the contract. At this time a job
card envelope is raised. This job card has all the contract information
i.e. start and proposed completion date. It also has a section for
telephone messages, job progress details and technical queries. All
relevant hard copy information is kept inside this job envelope. Drawings
to be numbered with the first three digits of the customer name i.e.
Brown: Bro. 1-01, 02 etc. second job for Brown would be Bro. 2-01. All
drawings checked by marking of prints system i.e. green for OK and red for
“to be altered.” At this time, final invoice to be raised and handed
over, or sent to customer along with copies of checked drawings. Invoice to
have the following information
I)
Customer’s
order number. J)
Date. K)
Client:
name, address and contact name. L)
Description
of services given along with drawing nos. (if applicable) M)
Invoice
Price. N)
Payment
Terms. O)
Note of any
special terms or conditions. (if applicable) P)
Standard
terms and conditions. Day
to day notes regarding non specific job related matters will be kept
neatly in a day book. Standards
and reference guides used in the course of this work Factory
stairways, ladders and handrails. Publication no. 105 reprinted 1996 EEMU
Disability
Scotland Access Guide BS 5395-1:2000 Stairs, Ladders and walkways Part1: code of practice for the design, construction and maintenance of straight stairs and winders. BS 5395-Part2 Code of practice for the design of helical and spiral stairs. Scottish
Building regulations and amendments
Design of
Structural Elements by
Chanankya Arya BS 5950 part
1 Detailed
design of structural steelwork elements. Modelling
with Autocad 2000 by
Bob McFarlane. Autocad 2000 In a Nutshell by Dorothy Kent Scottish Building Standards click here http://www.sbsa.gov.uk/current_standards/tbooks.htm
All above
marked uncontrolled document My
Previous Clients Click here
to download the details of my Previous
Clients Other
Relevant Information Inland Revenue
exempt card no. 770104609010.
EC
ITB National Safety Council Card No. 187239 from MetTECH Earls Gate
Falkirk
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